Effective Date: June 27, 2026

1. Overview

HelpfulKat ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and shared when you interact with our website, services, and products.

By using this website or engaging with our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing and payment details
• Business information (if applicable)
• Project details and descriptions

2.2 Account & Portal Data

If you create an account or use a client portal, we may collect:

• Login credentials
• Account preferences
• Project history
• Uploaded and downloaded files

2.3 Uploaded Content

We may collect and store files you upload, including:

• Documents
• Images
• Project materials

2.4 Automatically Collected Data

We may automatically collect:

• IP address
• Browser type and device information
• Pages visited and interaction data
• Cookies and tracking data

3. How We Use Your Information

Your information is used to:

• Provide and deliver services
• Process payments and transactions
• Communicate regarding projects and support
• Manage customer accounts and portals
• Improve website functionality and user experience
• Prevent fraud, scams, or unauthorized activity
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties when necessary, including:

• Payment processors (e.g., credit card providers, BNPL services)
• Scheduling and booking tools
• CRM systems (e.g., Odoo)
• Hosting and cloud storage providers
• Email and communication platforms

5. Data Storage & Security

We take reasonable steps to protect your data using:

• Secure hosting environments
• Encryption where applicable
• Access controls

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill services
• Maintain records
• Comply with legal obligations

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Support functionality (login sessions, preferences)

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your data
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of certain communications

9. Children's Privacy

This website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links & Services

Our website may contain links to third-party services. We are not responsible for:

• Privacy practices of external websites
• Third-party data handling policies

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of any updates.

12. Contact Information

For questions about this Privacy Policy or your data:
HelpfulKat
Email: khale@helpfulkat.com
Local Service Areas: Cleveland, Northeast Ohio, Akron, Columbus
For full terms of service and licensing information, visit our Legal page.